5. Speaking Inclusive Language
The fifth skill is speaking an inclusive language. The words you choose have an impact on the other person. ''How well you did this, my compliments!'' Can you feel it? A positive forward flow is sparked. Or a different approach; ''if you do it again next time, I would do it differently.'' Just pay attention to a, b, c and d''. Some experience this as constructive, but most of the working population experiences this as negative, inhibiting, and develops an insecurity about trying again next time.
Language is empowering. You are not speaking inclusive language if you talk with words like, he is not Western, he is not heterosexual, she wears a headscarf, she has started a business. Turn these expressions around. He is Surinamese, he is homosexual, she wears a headscarf, she has started a business. Show respect for the other person and don't circle the facts. Or don't diminish achievements made.